Reply Posted: (Thursday 20th March 2008 ) By - Technoboy (Unregistered User)

Eastserve

Hi

Posting just to ensure people don't associate me with the swearing and personal attacks on users that still happen like the previous posts. I have a lot of knowledge regarding the Eastserve project, and it would be unfair on Eastserve to divulge what I know, my knowledge comes from being actively involved to talking to people at the highest level in westminster. What I post are my personal thoughts and experiences of Eastserve and nothing more.

The Eastserve Project as it was intended when it was first launched is no more FACT

What started with opportunies for the community to be directly involved in a project is no more FACT

Eastserve is a broadband provider only FACT

Eastserve has to make money to survive FACT

I only wish to distinguish the differences between what was and what you now see. People who complain about Eastserve as a broadband provider, first need to look at how wireless works and the problems it can bring, pockets of people will have a variety of problems with wireless reception, and they are usually caused by other operators equipment, the environment, trees and buildings, access point line of site etc, nothing Eastserve can do about that, and I am sure they will have tried most things that could be done.

Wireless broadband in East Manchester was a fantastic idea and has been implemented with a great deal of success, yes it had its network design faults and various in-house problems, and I am quite sure if proper management of the project had been put in place then we would now be looking at a world class community broadband service.

If I have any grievances with Eastserve then it is at the upper management level and nothing to do with the broadband provider side of things, and I think that is where some people get their wires get crossed when complaining about Eastserve. I believe Eastserve should have fully embraced the idea of community involvement or split into two groups, broadband provider and a seperate community based group.

A few words regarding the website, nothing to do with Eastserve what so ever. In fact if you go to most of the websites where it says "Choose a Site" you will see the same identical information. I can't say I am happy about that either, what happened to individuality, since MCIN have been involved and took over they are boring with nothing in common with the areas they are meant to be representing, merely a portal. So who do I blame for this, not MCIN, could it be the same upper management that I also believe killed the Eastserve project, you know who would be top of my list (Mr Sean Mc Gonigle).

Communication and keeping people informed has always been a problem with Eastserve and maybe things would improve for them with a bit honesty regarding the project coming from someone like Sean. People in the know see a broadband provider, nothing to do with community. So come clean and maybe we can all start singing Eastserve praises about a broadband wireless service provider that works for many and has changed people lives in East Manchester including myself.

Cheers
Technoboy