ReplyReply Posted: (Tuesday 18th March 2008 )
By - ace (Unregistered User)

Eastserve

I Dont agree that this person is the only one of a few who have problems with eastserve and its terrible service.i have recomended eastserve from day one with the hope that their service and connection would get better? i was wrong this service is worse than ever with eastserve giving a really poor service i know of a lot of people who have dumped eastserve over the years and i know people who like myself put up with this terrible service because we dont have a phone line into the house.So dont kid yourself that eastserve only have a couple of customers who are not satisfied with their service.to put it bluntly its garbage and i now only use it as a mail/newspaper service,because its useless to download anything of any size.i know some people paying £20 a month who would be better off paying the £6 for what its worth.
Ace.......................................
PS my connection was off for two days on the openshaw access point and i was lead to beleive the problem lay at my end when i phoned the eastserve helpline.(they always blame it on your connection never their fault) but a miracle happened within a hour my connection fixed itself??? a miricle indeed. EASTSERVE TRY TELLING THE CUSTOMERS THE TRUTH,YOU MAKE A LOT OF MISTAKES.........