Subject - No Connection - Again & Explanation
ReplyPosted : (Monday 11th February 2008 ) By - Tony K. (Unregistered User) There are a LOT of very angry users right now, the whole of Easterve have not been able to get connected for the whole weekend again.PLEASE though, this time it was absolutely nothing they could do anything about - It was the problem of the company who provides the bandwidth to Eastserve it seems. They are completely blameless this time. Please do not be rude to staff, they are doing the best they can right now to cope with the problems they have also been left with over the weekend due to the outage as well as the fed-up users!
ReplyReply Posted: (Monday 11th February 2008 ) (Anonymous Posting)
No Connection - Again & Explanation
I to have been without internet access from Friday afternoon untill this morning (Monday 11th ) I was told this morning “had to go into the office” that there had been some problem with the ppl who supplie east serve ‘s broadband, so every one of east serves customers were left with out internet access LNow if this is the truth and there wasn’t anything east serve could do about getting ppl back on line untill today then the very least they should do is back date all east serve customers accounts automatically for the days we were with out access.
Oh before I forget to mention here "my account" has been back dated this morning for the loss of access over the weekend after I asked about it while I was in the office
So may i suggest that any east serve customer who lost access from Friday 9th untill Monday 11th
Contacts east serve and make sure ur account is back dated for loss of access, after all I am no different than the next customer, AND MY ACCOUNT HAS BEEN BACK DATED THIS MORNING!
Mary
ReplyReply Posted: (Thursday 14th February 2008 )
By - ace (Unregistered User)
No Connection - Again & Explanation
The problem with that if eastserve has to backdate peoples accounts then i want three years worth at least .hehehe for such terrible service..Reply Posted: (Sunday 4th May 2008 ) By - Sylar (Unregistered User)
No Connection - Again & Explanation
Ace,Whinge whinge whinge whinge whinge! Backdated 3 years hey? Why on earth would you stay with Eastserve if you haven't been satisfied for 3 years. If I was not happy with something then I would either exchange it or go somewhere else instead of moaning constantly about it. So my opinion is Eastserve cannot be that bad otherwise you woudl have binned then off already - or you are a complete fool :-(
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