Subject - Resident Contractor (Gleeson) Liaison Notes of the Meeting held on Wednesday 21st November 2007

Posted : (Thursday 13th December 2007 ) By - chris (Registered User)Residents:
Patricia Owens (PO)

Brian Russell (BR)

Barbara Kelly (BK)

Beophat Russell (BR)


Apologies: T.McNulty & S. Kelly



Item

Note
Action
1.0
Kelly Palmer introduced herself to the group and would be attending future meetings on behalf of Gleeson




2.0
Action Points from previous meeting on 14th August





2.1
Item 1.1:KP will check on progress (Replacement hinges to Pocket Park gate)

KP



2.2
Items 2.1 & 2.2:Gleeson staff had visited BR`s house and dealt with some of the outstanding work, however there were still jobs outstanding and BR had found some additional work that was required. KP will raise the list with site management to progress. BR also added that he thought some of the list was down to poor working practises.




KP



2.3
Items 2.3 – 2.6 KP will raise with Matt Brady re: actions from last meeting

KP



2.4
Item 2.9:JN had asked the site manager if Gleeson could provide a warning sign for the park and he would speak to his colleague. KP would also look at whether dogs were allowed in the apartments.



JN/KP



3.0
Queries Raised




3.1
All residents at the meeting again raised items 2.3 – 2.6 that were for action from the last meeting. These were:
Lack of Street lighting.
Poor condition of footpaths.
Access to site particularly - worried about children getting on site.
Deterioration in site security.
KP would be contacting the relevant staff to progress and update asap.




3.2
BK: Would not want to be moving over the Christmas period. If it was looking like her house wouldn’t be ready for her to move into until mid - December then she wouldn’t want to move until the New Year. TMc is liasing with her.
KP: The handover date was 30th November (but will get an update from build manager). then there were other processes to complete before the property could be signed up to the tenant.








3.3
PO: Said she had wanted a bath rather than a shower in her bathroom, she also said she hasn’t had the shower seat, stairlift or handrails fitted. She also had problems with one of her WC`s. JN felt she had had the shower as requested but would raise with Tracy McNulty.Esme Kaiser the Housing Support worker had also been liasing with her.






3.4
BR: Asked why 3,5,7 Capella Drive had not had wiring for alarms and no doorbells fitted when the properties on Falconwood had. KP will check.


KP



3.5
BK: Was unhappy that she had been told she must have a white cooker although she had chosen brown which would match her other kitchen furnishments. Steven Kelly was consulting a solicitor about this. KP: Was aware that there had been a change of supplier and they only had white units in stock, but they would be getting some brown units in the future. She would check when this would be.







KP



3.6
BR/BK: Reported that a freezer had been dumped near 10 Capella Drive. They felt that it might be helpful to send a letter out to residents regarding this. JN would report.


JN



3.7
BK: Asked if Gleeson staff could refrain from feeding the pigeons at the precinct, as this will attract more of them to the area. KP will speak to site management.


KP



3.8
Issues raised by all residents at the meeting:
Rubbish Collection by the local authority was not yet taking place, although TMc was chasing this up. In the meantime, Gleeson had been providing a skip as promised, but this had been removed on Monday and not put back KP will speak to site management to get it put back.
Telephone connections had not yet been completed (BT had blamed Gleeson for the hold up to residents) and this was causing particular difficulty for PO who had no means of being contacted, as she has no mobile. (BK is happy to be phoned for PO on her home number, if HMR needed to contact her).
The street signs had not yet been put up and this was creating problems, as visitors were unable to locate addresses, this had also resulted in two cases of ambulances not picking up residents for appointments.
There was disappointment at the lack of response and communication from Eastlands shown so far.




















KP/TMc



4.0
AOB




4.1
JN: Confirmed that Chris Williams had left Gleeson.




4.2
BR: Felt that perhaps they had been rushed into the houses too soon with building work going on all around them.






4.3
BK: Thought Gleeson could give out some shopping vouchers or similar as a sign of good faith to the residents for the disruption and inconvenience and also cost that the process has created for them.



Gleeson



4.4
It was felt that under the circumstances the proposed residents “thank-you” party should be held in abeyance until early in the New Year when we can look at it again.




5.0
Next Meeting

5.1
2pm Wednesday 23rd January in the Gleeson Site meeting room.